The Coffee House Family

We are a forward-thinking company and pride ourselves on creating new and innovative ways of working. The benefit of being a fast-paced independent chain of coffee shops enables us to create a culture where each member of staff feels part of The Coffee House family.

Our coffee blend is the heart of our business and is sourced from a local Roastery, this ensures that fresh tasting coffee is served by our trained baristas every day and what also makes us different from the larger chains is our ability to make our delicious products in our Central Production Unit using ingredients that are specially selected from local and other independent business.

The Coffee House Academy

The Coffee House core values are extremely important to the growth of the Team, we expect all of our employees to go that extra mile for every customer. We feel that our personable, friendly, and genuine approach to everyone who walks through the door means that each customer has a great experience and comes back for more!

We recognise structured training is key to the success, development, and happiness of each individual. We encourage and champion those who want to develop their career. As such we have created The Coffee House Academy, a programme that will provide new members of staff with all the training elements they need to kick start their journey with us.

Our Culture

OUR
VISION

To be recognised as THE leading independent coffee operator in the North of England. 

OUR
MISSION

We wish to redefine the coffee experience on our forgotten high streets, selecting locations where we feel our presence makes a difference. Our products will be amazing, served in beautiful settings, with passionate people meeting each and every customer. 

OUR
VALUES

To take a fair approach in everything that we do, operating with absolute honesty and integrity throughout. We should ensure we only speak when qualified to do so, and always listen to those who have voices to be heard. 

We might be introducing millionaires shortbread, would you like to see it?

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Iced Tea to cool you down?

#icedtea #raspberry #coffeehouseonline #thecoffeehouse #cooloff
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Our Beef and Onion Barm is available in all stores. Bread from a local baker, meat from for a local butchers, homemade mustard mayo sauce and made fresh daily by our central kitchen. Yum!

#beefy #beefandonion #madefreshdaily #lunchsorted #thecoffeehouse #coffeehouseonline
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What makes our food better than the rest? We use premium, locally sourced ingredients that are prepared with love in our central kitchen, and delivered daily to ensure quality and freshness every time!

Fun Fact:
Did you know we sell on average 800 teacakes per week!! Why not pop in and enjoy one yourself!

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NEW WEBSITE NOW LIVE!

Though the pandemic gave us some very large challenges, it also gave us the time and opportunity to update our website, and just in time for our 10th birthday!

With the help of @cunningplanmarketing we redesigned our site to give a more user friendly and interactive experience. We hope you like it!

www.coffeehouseonline.co.uk

#website #thecoffeehouse #coffeehouseonline
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Our unique three-bean house blend is guaranteed to satisfy the palate ☕️

Have you tried our coffee? How does it compare to others?! Let us know in the comments!

#specialtycoffee #threebeanblend #coffeelover #lovecoffee #coffee #thecoffeehouse #coffeehouseonline #happyhumpday #wednesdayfeels
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Happy Birthday to us!

#tenyearbirthday #weare10 #adecade #happybirthday #milestone #itsourbirthday #thecoffeehouse #coffeehouseonline
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This past decade has been no bed of roses. There have been many ups and downs, with challenges that have sometimes felt never-ending and even at points terminal. More recently, we have all suffered and had to endure the effects of the pandemic. The Coffee House, like many other businesses, has constantly been adapting to the changing restrictions. We have thankfully been fortunate and believe we will make it through and thrive for many years to come.

When we think back to those early negotiations with our first prospective landlord, there were already great lessons. Business is about building relationships. It is about trust, honesty, respect, and often putting others ahead of ourselves. We have made mistakes, and some we are not proud of, but what's important is that we have learned from every single one and tried to do better next time. Without our first landlords, Eric and Bridget, taking that chance on us, at the tender ages of only 24, we do not doubt that The Coffee House would not be what it is today. We will be forever grateful for the chances that these two individuals took on what would become a decade-old business.

The list of individuals that we would want to thank is endless. We have worked with many great people over the past ten years and served millions of customers. All of whom contributed to the story in their unique ways.

So thank you to everyone, both present, and past, who have taken part in this journey. We look forward to the next decade of changing the way people eat, drink and relax within their local communities.

Best Wishes

Chris & Ste

#tenyearbirthday #weare10 #adecade #happybirthday #milestone #itsourbirthday #thecoffeehouse #coffeehouseonline
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